This bill aims to make it easier for people to access Social Security services by providing multiple ways to get help. It ensures that individuals can apply for benefits and get assistance through phone calls, online, or in person.
1. This bill requires the Social Security Administration to offer services by phone, online, and in person. 2. Individuals can apply for benefits or submit information through these three options. 3. The phone service will be available in multiple languages and across the entire country. 4. People can complete applications and change direct deposit information over the phone. 5. Reports will track how well these services meet the needs of users and suggest improvements.
Individuals seeking Social Security benefits and services, including seniors and people with disabilities.