This bill aims to make it easier for people to access Social Security services by providing multiple ways to get help. It ensures that individuals can apply for benefits and get assistance through phone calls, online, or in person.
If you need help with Social Security, you can now choose to get assistance by phone, online, or in person.
Who this affects
Individuals seeking benefits · Seniors · People with disabilities
What changes is this bill making?
1This bill requires the Social Security Administration to offer services by phone, online, and in person.
2Individuals can apply for benefits or submit information through these three options.
3The phone service will be available in multiple languages and across the entire country.
4People can complete applications and change direct deposit information over the phone.
5Reports will track how well these services meet the needs of users and suggest improvements.
