This bill establishes a program to improve how the Department of Veterans Affairs schedules appointments for veterans. It uses technology to make the process faster and more efficient, which is important for veterans seeking timely care.
This bill establishes within the Department of Veterans Affairs (VA) a national External Provider Scheduling Program to assist the VA in scheduling appointments for care and services under the Veterans Community Care Program (VCCP). The program must consist of technology that allows VA schedulers to view the schedules of health care providers participating in the VCCP in real time. The VA must ensure the program reduces the time (1) from referral to the actual scheduling of appointments for care or services, and (2) for VA schedulers to schedule appointments for care or services. The VA must also ensure the program is available to all VA medical centers by September 30, 2025.
