What is the current status of S 831?

S 831 is currently: Introduced.

S 831 was sponsored by Dan Sullivan (R), Sen.

Veterans Affairs Phone Communication Improvement

IntroducedN/A

Introduced1 year ago

Intro

Senate

House

Pres

Committee on Veterans' Affairs. Ordered to be reported with an amendment in the nature of a substitute favorably.

Armed Forces and National SecurityDepartment of Veterans AffairsTelephone and wireless communication

Why This Matters

This bill improves how the Department of Veterans Affairs communicates with veterans over the phone by making calls more recognizable and accessible.

If you are a veteran, you will receive clearer and more reliable phone communication from the Department of Veterans Affairs.

Who this affects

Veterans seeking services

What changes is this bill making?

1This bill requires the Department of Veterans Affairs to call veterans from a single, recognizable phone number.
2It mandates that calls to veterans must show caller identification that clearly indicates they are from the Department.
3The bill establishes at least one call center for health care appointments in each U.S. time zone.
4It specifies that the call centers must be operational by January 1, 2026.
5The bill does not require call centers in locations that do not observe daylight time.

Read the detailed summary

Representing VA with Accuracy Act or the REP VA Act This bill requires the Department of Veterans Affairs (VA) to ensure that any call made to a veteran by a VA employee or contractor regarding VA services or benefits is made from a single, well-known telephone number and uses caller identification that indicates the call is from or on behalf of the VA. The VA must also ensure the Veterans Health Administration has at least one call center in each time zone in the United States to address concerns regarding appointments and referrals for health care.

Read full document

Last changed 6 days ago · checked hourly

Veterans Affairs Phone Communication Improvement

IntroducedN/A

Introduced1 year ago

Intro

Senate

House

Pres

Committee on Veterans' Affairs. Ordered to be reported with an amendment in the nature of a substitute favorably.

Armed Forces and National SecurityDepartment of Veterans AffairsTelephone and wireless communication

Why This Matters

This bill improves how the Department of Veterans Affairs communicates with veterans over the phone by making calls more recognizable and accessible.

If you are a veteran, you will receive clearer and more reliable phone communication from the Department of Veterans Affairs.

Who this affects

Veterans seeking services

What changes is this bill making?

1This bill requires the Department of Veterans Affairs to call veterans from a single, recognizable phone number.
2It mandates that calls to veterans must show caller identification that clearly indicates they are from the Department.
3The bill establishes at least one call center for health care appointments in each U.S. time zone.
4It specifies that the call centers must be operational by January 1, 2026.
5The bill does not require call centers in locations that do not observe daylight time.

Read the detailed summary

Read full document

Last changed 6 days ago · checked hourly