This bill aims to improve support for individuals who are victims of identity theft by providing them with a dedicated contact at the Social Security Administration. This helps streamline the resolution process and ensures victims receive timely updates on their cases.
Improving Social Security's Service to Victims of Identity Theft Act This bill requires the Social Security Administration to provide a single point of contact for any individual whose Social Security account number has been misused. The single point of contact must consist of a team or subset of specially trained employees, and must track the individual's case to completion and coordinate with other specialized units to resolve issues as quickly as possible.